In light of recent changes and a decline in reimbursement rates for audiology services by commercial insurance carriers, our clinic and its provider have been compelled to make the challenging decision to discontinue in-network participation with most commercial insurance and Medicaid programs.
For procedures that are not covered by your insurance or for which we are not considered in-network, we kindly request that payment be submitted in full at the time of service. In the event that your insurance plan is not listed among those we currently accept, we will still extend the courtesy of filing a claim with your insurance provider on your behalf, with any reimbursements received promptly refunded to you. However, it is essential to emphasize that for non-participating insurance companies, all associated fees must be settled on the day of the service.
Understanding the details of your insurance coverage remains your personal responsibility, as your insurance policy represents a binding agreement between you and your insurance provider. To avoid any unforeseen financial obligations, we strongly recommend that you contact your insurance provider prior to seeking our services, ensuring that (1) the services in question are covered, and (2) we are recognized as an in-network healthcare provider. While we will assist you by billing your insurance once, you remain accountable for any expenses associated with non-covered services.
Hearing aids and related services, such as a test to determine the need for hearing aids, or for the purpose of fitting hearing aids, are statutorily excluded from Medicare. If billed to Medicare, reimbursement will be denied. Please contact us with any questions.
